Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs correcting, or simply want to share feedback on how we cover casinos not on GamStop, this is the place to start. Below is what we cover, how to reach us, and what happens once your message lands in our inbox.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch slightly during busy periods.
A short line explaining what your message is about helps us route it to the right person straight away — whether that's a factual query, a correction, or something else entirely.
What We Can Help With
- Questions about our content — If anything in our guides to non GamStop casinos, wagering requirements, payment methods or licensing is unclear, ask us directly.
- Corrections — Casino offers, bonus terms and withdrawal conditions change regularly. If you've noticed something that looks outdated, particularly around figures published in our reviews, we want to know so we can check it against the latest available evidence.
- Feedback on our reviews — Whether you've used any of the operators we cover — including Betmica, Kikibet, Betninja or others featured on our list of trusted non GamStop casinos — and want to share your own experience, your input helps keep our coverage grounded.
- Topic suggestions — If there's an area of non GamStop gambling, such as sports betting, cryptocurrency payments or self-exclusion tools, that you'd like us to explain in more depth, let us know.
- Support and safer gambling concerns — If you or someone you know is finding gambling difficult to control, please say so in your message. We will point you towards organisations such as GamCare and explain the tools available, including deposit limits, self-exclusion and GAMSTOP.
What Happens After You Get in Touch
Every message is read by a real person, not answered by an automated system. We check the details you've raised against our own records and, where relevant, against publicly available licensing and regulatory information before replying.
If your enquiry relates to a specific casino's bonus terms, wagering requirements or payment processing, it helps to include as much detail as possible — the casino name, the offer in question, and the date you last saw those terms. Bonus terms, minimum deposits and withdrawal limits at operators outside GAMSTOP can change without much notice, so specifics make it easier for us to verify what's current.
Our Approach to Accuracy
We research and review non GamStop casinos independently, distinguishing between confirmed facts, casino marketing claims and points that remain unverified. Reader feedback is one of the ways we catch information that has moved on since our last check. If something we've published doesn't match your own experience with a casino's UK Gambling Commission status, an overseas licence, or a withdrawal you've gone through, please tell us — we take that seriously.
We don't guarantee outcomes from any casino we cover, and we won't pretend gambling is a way to make money. If your message touches on financial harm linked to gambling, we'll respond with that context in mind rather than treating it as a routine enquiry.
Before You Write In
A few checks that might save you a round trip:
- If your question is about which operators we currently rate highest, our guide to trusted non GamStop casinos covers the full rundown, including licensing and payment details.
- If you're asking about a specific bonus, note the exact wording you saw and where — offer terms such as wagering requirements, maximum bonus bets and expiry dates vary between operators and can be updated by the casino at short notice.
- If it's urgent and relates to gambling harm, contacting GamCare directly will usually get you support faster than waiting for an email reply from us.
Whatever the reason for getting in touch, thank you for taking the time — reader input is part of how we keep our coverage of casinos not on GamStop honest and current.